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How Balancing IT and Business Concerns Can Transform Customer Experience

Business concerns and IT priorities are often misaligned, creating organizational friction that not only hampers operational efficiency but also negatively impacts customer experience. Here's how to foster team synergy: #CX #BusinessStrategy

Business concerns and IT priorities are often misaligned, creating organizational friction that not only hampers operational efficiency but also negatively impacts customer experience. Here’s how to ensure both teams are on the same page.

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